Delete your NihongoHub account

Last updated: October 20, 2026

You can delete your NihongoHub account and its data at any time. There are two ways.

Option 1: in the app (fastest)

Open NihongoHub and sign in.
Tap your profile picture at the bottom of the screen to open your Profile.
Tap ⚙ Settings, then Security.
Tap Delete account, then Delete to confirm.

Your account is deleted straight away and you are signed out.

Option 2: by email

If you can't sign in, email hello@nihongohub.app from the email address of your account, with the subject "Delete my account". We may ask you to confirm that the account is yours. We delete it within 30 days and reply to tell you when it is done.

Before you delete

Subscriptions: deleting your account does not cancel a Google Play subscription. Cancel it first in Google Play → Payments & subscriptions → Subscriptions.
Partners: withdraw your partner balance first, or email us to receive the commission you are still owed. Deleting your account cancels your partnership.
Deletion cannot be undone. Your progress, Ryo coins and posts cannot be restored.

What is deleted

Your profile and photos, other uploaded files, learning progress, Ryo coins, posts, comments, likes, follows, notifications, push tokens, support messages and Premium status on our side.

What we keep, and why

Invite fraud-prevention hashes: one-way hashes of the email address and device ID used for an invite, so the same email or phone cannot get a welcome gift twice. They cannot be turned back into your email or device ID. Kept while the invite program runs.
Partner accounting records: for partners, the application details (name, mobile number, payout account) and commission and payout history, for accounting, tax and disputes. They are no longer linked to an app account.
Purchase records from the store, for accounting and refunds.
Invite records without your user ID, so the person who invited you sees "cancelled".
Backups: deleted data can remain in encrypted backups for a short time until they are replaced.